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We're glad you've decided to start your journey with us !
first, our (very reasonable) cancellation policy
We understand that sometimes, situations are out of our control. Currently, we do not charge any fees if you let us know you cannot make your appointment beforehand, even if its just one hour in advance. The important thing is you let us know so we can reschedule or give someone else the slot. If you simply do not turn up, or pull a “no-show” without a valid reason, you may be required to place a non-refundable deposit or pre-pay for future sessions.
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Need Urgent Psychological help?
If you need immediate assistance, please call Beyondblue at 1300 22 4636 to speak to a trained mental health professional 24/7. If you are facing a crisis, you can contact Lifeline at 13 11 14 for crisis support.